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Fly Fishing Lodges

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Tailwater-Hilton Collaboration

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  • September 30, 2019
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Tailwater Lodge Exterior Photo

Tailwater Connie Award Winner

Success Rooted in Outstanding Customer Service

Altmar, NY – Hilton honors the Tailwater Lodge with the Connie Award, the highest award for customer service.

A Tailwater-Hilton collaboration means guests will find even more services and amenities at the upscale Tailwater Lodge, a popular Altmar, NY, lodge known to fishermen and outdoor enthusiasts from around the world. Consequently, the partnership is a win-win for long-time customers of both hoteliers.

The word lodge often denotes rustic but at the Tailwater, expect Connie Award-Winning unparalleled attention to details and unrivaled customer service.

A fellow angler recently told me, “I’m done with scaled-down fishing lodges. I stay at the Tailwater because I want comfort and great food.”

About the Connie Award

Jenna Hackett – Tapestry Collection by Hilton global head

“The Connie Award is the highest hotel award for all brands across Hilton. The winning hotels are the perfect balance of product and outstanding service scores. There are only a few Connie Awards per brand awarded annually, making it extremely competitive to win,” says Jenna Hackett, Tapestry Collection by Hilton global head. “These hotels embody founder Conrad Hilton’s dream of spreading the light and warmth of hospitality and living his shared values each and every day. This distinguished award is presented to properties who have excelled in customer satisfaction and loyalty based on guest feedback and quality assurance standards.”







Before my arrival at the Tailwater two weeks ago, after four previous visits to the lodge in less than five years, I was curious how the Tailwater-Hilton collaboration affects the lodge’s overall theme. I reached out to Tom Fernandez, Woodbine Group representative, for answers.

Scroll down to read my interview with Tom Fernandez, Woodbine Group representative.

How do you describe your company’s relationship with the Hilton?

We are part of the Hilton Tapestry Collection. Tapestry is a Hilton Soft Brand meaning that the hotel maintains it’s ownership, branding, original fit, and finish. We are still owned by the Woodbine Hospitality Group and we continue to be an Orvis Endorsed Lodge.

What’s the significance of the Tapestry Collection and how does the Tailwater fit into that category?

Tapestry is a grouping of hotels that are very similar to independent properties. The focus of the brand is creating a high level of guest experience in nontraditional properties. Tailwater Lodge is a perfect example of the Tapestry collection – adaptive re-use of an elementary school re-purposed into a high-end lodge. We are the epitome of the brand. 

How did the relationship evolve?

Tailwater Lodge’s sister property Hotel Skyler was asked to be the first hotel for Hilton’s Tapestry Collection. In conversations, both Hilton and Tailwater believed the brand would be mutually beneficial for Tailwater.  So… Tailwater was Hilton’s third Tapestry hotel and we were awarded the Connie Award, the highest award Hilton gives for Customer Service. We have had a wonderful time being part of the Hilton Family and helping to grow the Tapestry Brand.

What Tailwater qualities have you retained and where will your longtime guests notice the changes?

I would say all qualities were retained. The only customer-facing differences are the online booking engine and the ability to be part of Hilton’s Honor Program.

How did your designers incorporate the new addition, spa, and pool design, so it remains consistent with the Tailwater’s lodge-like atmosphere and the antiquity of the original building?

The Tailwater Lodge spa
A full-service spa is one of the most recent additions at the Tailwater Lodge. Eforea is a Hilton Spa found all over the world but the inspiration and design are attributed to the Tailwater team.

The Third Phase of Tailwater focused on bringing additional amenities and guest rooms. We wanted to make sure that the addition was of the same feeling as the original space but highlighted some new aspects. Guests will find similar finishes, but some different tones throughout the space.  We also wanted to make sure that our amenities and common areas worked well, for families, fishermen and women, bridal parties, and corporate guests. 

How do the original rooms in the Altmar school differ from the new guest rooms?

I would say they are very similar. We were no longer working within the confines of the school building so we were able to have some fun with the space. The biggest change to the guest rooms was the addition of desks and desk chairs for either some business or maybe some fly tying. We also were able to create two suites that are truly standouts at the property.

There’s so much discussion about branding. How did the change affect the Tailwater brand or is your brand a work in progress?

Hilton doesn’t really change our branding, we are still Tailwater Lodge and we are continuously adding to our brand.

Relax in comfort throughout the lodge. The new addition makes it easy for you to satisfy your need for more space to move around, as shown in the King Suite.

How did the spa’s name evolve and who would you say is your target audience? Bridal parties? Fishermen? Do you have any anglers’ specials or deals my readers should be aware of?

Our Spa is a Hilton Spa. Eforea can be found all over the world. Again, it was inspired and designed by our team, especially the small touches like the steelhead tiles throughout the cobblestone floor in the space. We are part of a global brand but designed and operated by Woodbine Hospitality Group. Our clientele ranges from day-use, overnight leisure guests, bridal parties, and our fisherman specials will actually begin next week.

The Connie Award-Winning Tailwater Lodge is a featured Tapestry Collection Hilton Brand.
Arrange your day so you can make time for a massage or treatment.

Overall, I’m curious how your teams – Tailwater and the Hilton – agreed upon the upscale fishing lodge idea? Does the Hilton partner with other lodges?

Tapestry is an interesting brand. I do believe we are the only lodge as part of the Hilton Collection but that’s not say there may not be more in the future.

The Tailwater Lodge Pool is housed in the most recent addition.

Don’t forget to pack your bathing suit. The Tailwater Lodge pool is a wonderful way to wind down after a long day outdoors.

Want to Learn More About The Lodge?

Jenna noted properties in both the Curio and Tapestry Collection portfolios must feature a unique story and honor that story by weaving extraordinary elements, not limited to design components and an array of top-notch on-property amenities throughout the hotel. She explained,

“Properties in both the Curio and Tapestry Collection portfolios must feature a unique story and honor that story by weaving it into elements throughout the hotel – from design components to on-property amenities. As a result, we have been able to provide guests with one-of-a-kind experiences at over 100 unique destinations, like those available at Tailwater Lodge Altmar. This off-the-beaten-path location is ideal for the Tapestry Collection guest, who we know is an adventure-seeker that wants to experience and explore a destination to its fullest. After a long day of fishing on the Salmon River, explorers can wind down with a craft beer at The Tasting Room or treat themselves to a massage at eforea spa.”

Jenna Hackett

As the seasons evolve from fall to winter, plan a weekend of salmon or steelhead fishing or map out a hike in Altmar. Contact the Tailwater to book your weekend getaway and inquire about upcoming events at and around the lodge.

Take a few minutes to read my Tailwater companion stories.

Additional Tailwater Coverage…
https://joanmatsuitravelwriter.com/tailwater-lodge/
https://joanmatsuitravelwriter.com/fishing-salmon-river/
https://joanmatsuitravelwriter.com/stylish-traditional-fishing-lodge/
https://joanmatsuitravelwriter.com/fishing-family-fun-upstate-ny/

Disclaimer:

My accommodations at the Tailwater were comped but my opinions are my own and based on my experiences.

Bio

Joan Mead-Matsui is a five-time award-winning freelance journalist; travel writer and photographer. She covers news and features’ stories that range from unique travel accessories and products to destinations and attractions. Prior to launching her websites, https://joanmatsuitravelwriter.com and https://chigirie.com, Joan was a full-time freelance content and features writer for print and digital news sources and magazines.

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Fly Fishing in Pennsylvania

Joan Matsui Fly Fisher Travel Writer

On the Water in Northeastern Pennsylvania

A Fly-Fishing Journal by Joan Matsui Travel Writer

Fly-Fishing in Pennsylvania is a weekly summer journal that highlights my most recent efforts to learn to fly fish.

Fly fishing became one of my all-time favorite hobbies about eight years ago after my brother died. He was an avid fisherman and fly fishing brought me comfort and helped with the grieving process. Is my brother making fun of me and criticizing my cast? I’m sure he is.

The most successful anglers I know told me that fly fishing is a life-long learning process. Fly-Fishing Weekly brings you a mix of the best-of and not-so-good days on the water.

Patience is as important as skill. Fly-fishing in Pennsylvania sheds a positive light on the sport. Follow my journey here every week during the summer for tales from the water.

Several years ago, I met a seasoned angler, Jim, while I was wading in the Delaware River. Jim has fished since he was a child. I whined a bit to him that day. Afterward, I was embarrassed because I know not everyone catches fish every time but I needed to let go of my negative emotions so I could move on to a more positive attitude. Letting go was one way to remove my mental barriers.

I didn’t catch anything today, I told him.

His reply, “There are weeks when I don’t catch a fish. It’s not always a particular technique that dictates if you catch a fish. Water temperature and water level play a major role in whether the fish are biting or not. And of course, you also need to consider the fly you’re using.”

He’s correct, at least as far as I can tell. Overall, my technique has immensely improved thanks to practice, an Orvis Fly-Fishing 101 class, and guidance from my fishing friends. Almost eight years into fly fishing, I can roll cast and select a fly that’s somewhat palatable to the fish. That’s a definite improvement.

Hot summer days are problematic. Wading in cool water is a fisher’s delight but the trout, notably a cold water species don’t agree.

The last time I was out on the water – yesterday – fish were rising but unfortunately, did not take any of the flies I threw out. I began with a small nymph and three to four minutes later, I discovered my hook was caught on an underwater branch or it was stuck to the side of a rock. After breaking the line free, I noticed my fly was gone.

When in doubt, I resort to my favorite flies, an elk-hair caddis pattern or a blue-winged olive. Woolly Buggers are an option but they tend to plop, rather than quietly land on the water. I’m working on casting streamers.

Joan Matsui Fly Fisher Travel Writer
Spring is my favorite time of year to fly fish for trout. This day was a combined fly fishing and photography trip.

Two weeks ago, I brought my oldest son along on a two-hour evening trip to the Lackawanna River, a tributary to the mighty Susquehanna River. The water level had dropped significantly from last week but fishing conditions were nearly perfect. NO FISH!

Typically, by the end of June, the water temperature rises as the rainy days of June disappear. Fly fishing in Pennsylvania is challenging to say the least. Here we are in July, the hottest and most humid month of the year in Northeastern Pennsylvania, with a jump in our air temps to 85 to 90 degrees for several days at a time.

Joan Matsui Travel Writer Fly Fishing
The pensive look while hoping at least one trout would take the fly. Northeastern Pennsylvania has some outstanding streams and rivers.

Today, my friend Amy and I met along the Lackawanna River. Amy arrived about an hour before me and had already moved upstream from where we planned to meet. She caught three or four fish in an hour but by 10 a.m., the sun was bright and only a few shaded areas remained along the banks. We were optimistic we’d see some fish rise and we did but again, they weren’t interested in our flies. Once Amy and I commence with fishing, we don’t want to stop.

We ended our afternoon perhaps a bit discouraged but the diehard angler never completely gives in to frustration. After all, there are six more days this week.

Fly fishing in Pennsylvania is as much about learning where to fish as it is about technique. Plan your trip with this guide to Pennsylvania waterways. Find the best places to fly fish.

Happy fishing to you!

Learn to fly fish with Orvis Fly-Fishing 101 certified instructors.

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fly fishing Fly Fishing 101 Fly Fishing Destinations Fly Fishing Domestic and International Destinations fly fishing equipment Fly Fishing events Fly Fishing Guide Services Fly Fishing in New York State Fly Fishing instruction Fly Fishing Lodge Fly Fishing Lodges Fly Fishing Product Reviews Fly Fishing Retreats Fly Fishing Stories Fly Fishing Stories and Tales Fly Fishing Women Fly-Fishing Friday with Joan Lifestyle

Fly-Fishing Friday

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  • June 14, 2019
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Fly Fishing Friday Joan Matsui Travel Writer

Adventures on the Water

Weekly Summer Fly-Fishing Journal

Fly-Fishing Friday is a weekly summer journal.

Not every Friday am I able to end my work week midday but when time allows and the weather cooperates, I break loose from my laptop around 3 p.m. to fly fish. Sometimes, I might get away earlier. Fly-Fishing Friday reminds you to spend more time outdoors.

Fly Fishing is one of my all-time favorite hobbies. Give me a day without rain and I’ll head to one of our local rivers or streams for a few hours. Chances are I’ll lose track of time while I’m focusing on my casting or soaking in the sunshine. We have an abundance of pristine water and in Northeastern Pennsylvania and therefore, why waste a spectacular day?

We had a wet start to our spring with record precipitation but they gave way to one of the best summers we’ve had in years. In fact, many of the days without rain have been sunny and beautiful with ample water in our streams.

Today is one of those days when nature beckons me to spend time wading and foraging for trout. The local creek is an ideal close-to-home retreat and particularly after the Pennsylvania Fish & Boat Commission stocks it with trout in April.

Let’s begin with last weekend. I strayed from my usual fishing hole to another one that’s located at the confluence of two creeks. I caught a fish in the pool a few weeks ago but last week was a no-show. Not one trout rose to the surface even with a dense hatch around 7 p.m.

Do you agree fishing isn’t always synonymous with the number of fish you catch?

I’d love to know your thoughts. Feel free to leave a comment.

Perhaps, you also take the time to notice and appreciate your surroundings. If not, stop fishing for a moment and listen to the sounds of water as it runs over rocks and watch the birds flying overhead.

This year was outstanding. I’ve caught (and released) more trout since opening day than I expected. That’s the beauty of fly fishing. Seeing a trout rise to take a dry fly is what attracted me to fly fishing.

Learn more about the Lackawanna River here.

Let me know your favorite creek, river, or lake or share your fishing tips with my readers.

Enjoy your weekend wherever you live.

Joan Mead-Matsui

You’ll also enjoy https://joanmatsuitravelwriter.com/salmon-river-fly-fishing-tales/.

Fly-Fishing Friday with Joan Matsui Travel Writer
Fly fishing is the ideal way to usher out a busy work week.

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Fly-Fishing Free Classes

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  • April 17, 2019
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Orvis Free Fly Fishing 101 classes

Fly-Fishing 101 Taught by Orvis Certified Instructors.

Orvis Free Fly Fishing 101 classes
Register for fly-fishing free classes at your local Orvis shop. Fly Fishing 101 is the perfect way to learn to fly fish. Orvis’ certified instructors will teach you everything you need to know for your first day on the water.

CAUTION: FLY FISHING IS ADDICTIVE.

Fly-Fishing free classes await you. Spring is the perfect time to recharge your love for nature. Learn to fly fish at an Orvis store near you in the spring and you’ll be ready for your first adventure.

Have you dreamed of discovering a new hobby that will allow you to spend more of your free time outdoors? If you feel antsy from the long-term effects of being cooped up all winter a trip to your nearest Orvis store can help.

Shop with Confidence

Believe me — learning fly-fishing fundamentals and buying fly-fishing gear is as much fun as shopping for designer shoes. You could literally spend hours in pursuit of the perfect waders, wading boots, a vest, fly rod and reel combo, and a selection of flies.

Retail Guidance

The free Fly Fishing 101 course focuses on teaching you fly-fishing basics but you’ll also receive “retail” guidance. You’ll have everything you need to wade with confidence and possibly catch a fish on your first day out. so when you’re ready to venture to the water’s edge, I’ve already put to work the skills I learned at a free Fly Fishing 101 class at the Orvis Manchester, VT flagship store.

Use this link to shop for fly fishing gear.

Orvis

Orvis Fly Fishing 101 classes attract more than 15,000 participants each year. Men, women, and families flock to the spring classes offered at many Orvis retail outlets throughout the world.

Join the fun at your local Orvis retail store. Certified and experienced instructors teach fly-fishing fundamentals like knot tying, casting and reeling in your catch. Rest assured, you’ll leave the class with the skills you need and equipment that’s right for you.

The Family That Fishes Together…

Orvis instructors can help prepare you and your whole family for a day of fly-fishing fun. Imagine spending time together on the water. Learn how to cast, tie knots, select equipment, and protect the environment through responsible fishing.

Share Your Love for Fly Fishing

All ages are welcome to take the free Fly Fishing 101 class but children
under 16-years-old must be accompanied by an adult, so why not share your interests and bring your whole family. Most importantly, teach your children to respect and preserve our natural resources while you’re on the water. Show them why our waterways and fish are so important to the environment. A river or stream is an ideal mobile classroom for you to demonstrate stewardship.

Orvis offered its first Fly Fishing 101 class 10 years ago and to celebrate the milestone, Orvis will donate $1 to Casting for Recovery® for every student who attends a 101 class this year.

Participants receive special in-store offers they can use towards the purchase of Orvis equipment and a Free Trout Unlimited membership. ($35 value). Take a moment to watch an Orvis Fly Fishing 101 instructor teach our group to tie one of the most commonly used knots.

Learn fly-fishing basics at your local Orvis store. Classes are held on Saturday during the spring.

Register in advance to reserve your seat. Visit https://www.orvis.com/flyfishing101 to find a class near you.

Do you want to learn more about fly fishing? Read more here and be sure to click on the Orvis product links for savings and coupons.

Disclaimer:

My trip was comped but my opinions are my own and based on my own experience.

DISCLOSURE:

Some of the links on this page are affiliate links. I will earn a commission if you decide to make a purchase but at no additional cost to you. Above all, I recommend the product based on their helpful and useful nature, and not because of the small commissions I make if you decide to buy something.

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